Set up the “tag us in a post” doable

Invite shoppers to tag your store in a post or story. This can suit returning customers who already have something to share. Symbiotic records their confirmation but does not verify the tag.

Choose your link

Use the link to your Instagram profile:

https://instagram.com/yourhandle

Open the link yourself before saving to check that it reaches the right account.

Explain what to do

The card title says “Tag us in a post or story”. Use the Reward message field to give the account name and any useful context. For example:

Share a photo of your purchase and tag @yourhandle. Return here to confirm for 5% off.

Only promise a repost if your team intends to provide it. Set a reward you are comfortable granting based on shopper confirmation.

Add it to Symbiotic

1. Open Symbiotic → Doables → Tag us in a post or story → Add.
2. Paste your profile URL into Link to open.
3. Choose the reward amount. The editable default is 5%.
4. Write the reward message.
5. Save and turn it on. Make sure an active campaign has doables enabled.

You can use the arrows on the Doables page to move the action lower in the list if most shoppers are first-time visitors who do not yet have a product to photograph.

Review confirmations carefully

A completion in Symbiotic means the shopper confirmed the action. It is not a verified Instagram post. Review your own tagged posts separately if you want to assess how often shoppers follow through.

For another platform, use a custom link and write a title that says exactly what shoppers should do.